Terms of service

RINAZA COSMETICS TRADING L.L.C
Address: WARBA CENTRE, Office 504 Al Murqabat, Plot 122-0, Makani 31862 Dubai, UAE

Last updated: December 2025

1. Introduction

These Terms of Service (“Terms”) govern your use of the website operated by RINAZA COSMETICS TRADING L.L.C (“we”, “us”, “our”) and the purchase of our products.
By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue the use of the website.

2. Eligibility

By purchasing from or using our website, you confirm that you:

  • are at least 18 years old;

  • have legal capacity to enter into agreements;

  • will comply with all applicable laws of the United Arab Emirates and your country of residence.

3. Online Store Terms

You agree not to use our products for any illegal or unauthorized purpose.
You must not transmit malware, harmful code, or interfere with the performance of the website.
Violation of these Terms may result in termination of service.

4. Product Information

We make every effort to provide accurate product descriptions, pricing, and images.
However, errors may occur, and we reserve the right to correct any inaccuracies without notice.

Colors may vary due to device screen settings.

5. Orders and Payments

By placing an order, you agree that:

  • all information provided is accurate and up-to-date;

  • you are authorized to use the payment method provided.

We may cancel or refuse orders due to:

  • suspicion of fraud;

  • product unavailability;

  • pricing or description errors;

  • violation of our policies.

Accepted payment methods are displayed during checkout.

6. Shipping & Delivery

Shipping timelines, availability, and pricing are listed on our Shipping Policy page.
Delays caused by customs, logistics services, or force majeure are beyond our control.

7. Returns & Refunds

Our refund process is described in detail in our Refund Policy.
Eligible items must be unused, sealed, and in original packaging unless stated otherwise.

8. Third-Party Services

We may use third-party providers (e.g., payment processors).
We are not responsible for actions, errors, or policies of third-party services.
We recommend you review their terms separately.

9. Personal Data

Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

10. Intellectual Property

All content — including branding, product descriptions, design, graphics, and text — is the exclusive property of RINAZA COSMETICS TRADING L.L.C.
Unauthorized use, reproduction, or distribution is prohibited.

11. Prohibited Uses

You agree not to use the website for:

  • unlawful purposes;

  • fraudulent activities;

  • data mining or scraping;

  • uploading harmful code;

  • interference with security features or website functionality.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • indirect or consequential damages;

  • delays or losses caused by shipping partners;

  • inaccuracies or omissions on the website;

  • issues arising from third-party service providers.

You use this website at your own risk.

13. Indemnification

You agree to indemnify and hold RINAZA COSMETICS TRADING L.L.C harmless from any claims arising from your breach of these Terms or misuse of the website.

14. Changes to Terms

We may update or modify these Terms at any time.
Updates take effect when posted on this page.
Continued use of the website indicates acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the United Arab Emirates.
Any disputes are subject to the exclusive jurisdiction of the courts of Dubai.

16. Contact Information

For questions about these Terms, you can reach us at:
📩 contact@rinaza.com
📍 WARBA CENTRE, Office 504 Al Murqabat, Plot 122-0, Makani 31862 Dubai, UAE