Privacy policy

RINAZA COSMETICS TRADING L.L.C
Address: WARBA CENTRE, Office 504, Al Murqabat, Plot 122-0, Makani 31862, Dubai, UAE
Email: contact@rinaza.com

1. Introduction

This Privacy Policy describes how RINAZA COSMETICS TRADING L.L.C (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or purchase products from us.

By accessing our website or using our services, you agree to the practices described in this Policy.

2. Information We Collect

We collect the following types of information:

A. Personal Information

Collected during checkout, account creation, or communication:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

B. Payment Information

  • We do not store credit card or payment details.

  • All transactions are processed securely through third-party payment processors.

C. Automatically Collected Data

When you browse our website:

  • IP address

  • Device type

  • Browser information

  • Cookies and usage data

  • Pages visited and time spent on the website

D. Optional Information

Provided voluntarily:

  • Product reviews

  • Survey responses

  • Customer support messages

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about orders, updates, and support

  • Manage deliveries and returns

  • Improve our website, products, and customer experience

  • Send marketing emails (only with your consent)

  • Prevent fraud and maintain security

  • Comply with legal obligations

4. Sharing of Information

We may share your information only with trusted third parties:

  • Shipping & logistics providers

  • Payment processors

  • IT and website service providers

  • Marketing platforms (if subscribed to newsletters)

We do not sell, trade, or rent personal information to any third parties.

All third-party partners are required to protect your data according to applicable privacy laws.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Remember your preferences

  • Analyze traffic and performance

  • Provide a personalized shopping experience

You can manage or disable cookies through your browser settings, but some features may not function properly.

6. Data Security

We take strong security measures to protect your information, including:

  • Encrypted website connection (HTTPS)

  • Secure payment gateways

  • Restricted access to personal data

  • Regular monitoring for security vulnerabilities

Despite these measures, no online transmission is completely secure. You share your information at your own risk.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, and accounting obligations

You may request deletion of your data (see Section 9).

8. Minors

Our website is not intended for individuals under 18 years old.
We do not knowingly collect information from minors.
If data was accidentally collected, contact us and we will delete it.

9. Your Rights

Depending on your location (UAE, EU, UK, etc.), you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Limit or object to data processing

  • Withdraw marketing consent

  • Request a copy of your data

To exercise your rights, contact us at contact@rinaza.com.

10. International Transfers

Your information may be transferred and processed outside your country, including servers located in the EU, UAE, or the USA.

We ensure data is protected through industry-standard security measures.

11. Marketing Communications

You may receive marketing emails only if you voluntarily subscribe.

You may unsubscribe at any time using the link provided in the email.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

For any questions regarding this Privacy Policy or your personal data, contact us:

RINAZA COSMETICS TRADING L.L.C
Email: contact@rinaza.com
Address: WARBA CENTRE, Office 504, Al Murqabat, Plot 122-0, Makani 31862, Dubai, UAE